Privacy Policy – EcomStability Academy Ltd

1. Introduction

EcomStability Academy Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, purchase our courses, or interact with our services.

By using our website and services, you agree to the terms of this Privacy Policy.

2. Who We Are

EcomStability Academy Ltd
Registered in [Jurisdiction – e.g. England & Wales]
Registered office: [Your business address]
Email: [support@ecomstabilityacademy.com]

We are the Data Controller for your personal information under applicable data protection laws (including GDPR).

Payments for our services are processed by Paddle.com (the Merchant of Record), who acts as an independent data controller for payment and billing information.

3. Data We Collect

We collect and process the following categories of data:

a. Information you provide to us:

• Full name

• Email address

• Billing address

• Company name (optional)

• Payment details (handled securely by Paddle.com)

• Communication content (support requests, emails, messages)

b. Automatically collected data:

• IP address

• Browser type and version

• Device information

• Cookies and usage data (analytics, performance tracking)

4. How We Use Your Data

We process your personal data for the following purposes:

• To provide access to our online courses and mentoring programs

• To process your payments (via Paddle)

• To communicate with you regarding your account or purchases

• To send updates, new course releases, or marketing communications (if you opted in)

• To improve our website and user experience

• To comply with legal obligations (invoicing, tax, record-keeping)

5. Legal Basis for Processing (GDPR)

We process your data under one or more of the following lawful bases:

• Contractual necessity – to provide the service you purchased

• Legitimate interests – to improve our products and communicate with clients

• Consent – for optional marketing emails

• Legal obligation – for accounting or tax requirements

6. Sharing Your Data

We do not sell or rent your personal data.
However, we may share limited data with:

• Paddle.com – to process payments and handle invoicing

• Email service providers (e.g., ConvertKit, Mailchimp, etc.) – to send transactional or marketing emails

• Analytics providers (e.g., Google Analytics) – to measure site performance

• Professional advisors – auditors, accountants, or legal consultants if required by law

All service providers act in compliance with data protection laws and only process your data under our instruction.

7. Cookies

We use cookies and similar technologies to:

• Improve website functionality

• Track usage and traffic

• Remember your preferences

You can manage cookies through your browser settings or via our cookie consent tool.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services

• Comply with legal and tax obligations

• Resolve disputes and enforce our agreements

When your data is no longer required, it will be securely deleted or anonymized.

9. Your Rights (under GDPR)

If you are located in the EU/EEA, you have the following rights:

• Right to access your data

• Right to rectify inaccuracies

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to marketing

To exercise these rights, contact us at [support@ecomstabilityacademy.com].
We will respond within 30 days as required by law.

10. International Data Transfers

Your data may be transferred and processed outside your country (e.g., servers in the United States or the United Kingdom).
We ensure all transfers comply with GDPR through appropriate safeguards such as Standard Contractual Clauses or equivalent legal protections.

11. Data Security

We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
This includes encryption, secure storage, and limited access to authorized personnel only.

12. Marketing Communications

If you opt in to receive our newsletter or promotional emails, you can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

13. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the content or privacy practices of those third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The latest version will always be posted on our website with the updated date shown at the top.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

EcomStability Academy Ltd
Email: support@ecomstabilityacademy.com